Work IQ API and consumptive pricing update
Work IQ API reaches GA June 16 with consumption-based pricing using Copilot Credits.
- Impacted audience
- Software development companies (SDCs), systems integrators (SIs), and Cloud Solution Provider (CSP) partners.
On June 2, we announced that Work IQ API will reach general availability (GA) on June 16, allowing customers to build agents and apps that use Microsoft 365 data, context, and tools securely and at scale.
How this impacts customers:
Work IQ API is billed through a consumption-based model using Copilot Credits, a unified consumption currency that also covers Microsoft Copilot Studio and other Microsoft AI services. Copilot Credit balances can now be applied to Work IQ API usage. There's no separate Work IQ API subscription, SKU, or per-user license.
- Users incur Work IQ API charges directly when they use custom agents built in Microsoft Copilot Studio, Foundry, or third-party AI platforms that are grounded in their Microsoft 365 data through Work IQ APIs.
- For users accessing Microsoft 365 Copilot prebuilt agents, Work IQ usage is covered by licensing, and no Copilot Credits are required.
Before Work IQ usage can begin at GA on June 16, an administrator must enable consumptive billing. Starting on this date, partners should advise customers to use the Microsoft Admin Center to set up the appropriate payment method, turn on access for relevant services, and configure controls such as access policies, limits, and alerts before deployment.
Action needed post-GA:
If your customer uses Work IQ API through custom agents created in Copilot Studio, Foundry, or third-party AI platforms—or they want to start using them—action is required. On June 16, administrators can configure service and user access in the Microsoft admin center to continue using Work IQ with third-party solutions.
- Set up consumption-based billing for the Work IQ API by configuring the appropriate payment methods.
- Create access policies for groups, departments, and individual users in Microsoft Admin Center.
- Configure usage limits and alerts to govern spend across your organization.
Recommended partner actions:
- Work with customer administrators to prepare by enabling pay-as-you-go in Microsoft Admin Center, confirming payment setup, and applying access policies, limits, and alerts for the right users and services.
- Tell customers using Work IQ API in preview that general availability begins on June 16 and that any custom or third-party agent or application using Work IQ should be reviewed before that date.
Next steps
Resources:
- Work IQ API blog announcement
- CSP partner Copilot FAQ
- Microsoft Admin Center for enabling and managing pay-as-you-go
- Copilot Credits overview