Extended service terms (ESTs) in sandbox and November price lists
Extended Service Terms are a new capability path for transacting Cloud Solution Providers (CSPs).
- Impacted audience
- Cloud Solution Provider (CSP) distributors and direct bill partners
Details
CSPs can get started using the extended service terms in their sandbox environments end of day November 3, 2025 for these SKUs (stock keeping unites). These product SKUs are also in the November 1, 2025 new commerce license-based price list but CSP partners can only acquire and interact with them in their sandbox environments. Partners should ignore these product SKUs unless they're testing EST capabilities in their CSP sandbox environments. More SKUs will be added in the coming months.
Partners can review important milestones and details about extended service terms in the technical learn topic.
| ProductId:SkuId | Segment | Sku title |
|---|---|---|
| CFQ7TTC0LH18:001H | Commercial | Microsoft 365 Business Basic (no Teams) - Extended Service Term |
| CFQ7TTC0LH34:0009 | Commercial | Dynamics 365 Business Central Essentials - Extended Service Term |
| CFQ7TTC0LGZT:0032 | Charity | Microsoft 365 Apps for enterprise (Non-Profit Pricing) |
| CFQ7TTC0LH34:000C | Education | Dynamics 365 Business Central Essentials (Education Faculty Pricing) |
| CFQ7TTC0LH34:000D | Charity | Dynamics 365 Business Central Essentials (Non-Profit Pricing) |
| CFQ7TTC0LH34:000B | Education | Dynamics 365 Business Central Essentials (Education Student Pricing) |
| CFQ7TTC0LGZT:002Z | Commercial | Microsoft 365 Apps for enterprise - Extended Service Term |
These SKUs can't be purchased, they can only be used in Partner Center sandbox environments for extended service term scenarios. Review the extended service term learn topic to find out how to get started experiencing extended service terms in sandbox starting November 3, 2025.
Next steps
CSP Partners should start getting prepared for extended service terms by staying up to date:
- Review the technical details for extended service terms. Coordinate with your technical teams to schedule the necessary updates as soon as sandbox is available in November and the new cancel at end of term option is available in January
- Be aware that beginning April 1, 2026, subscriptions that meet all three of the following conditions will automatically be moved into EST at expiration: purchased on or after April 1, 2025; expires on or after April 1, 2026; and auto-renew is set to off.
- Review the details on this coming change and become familiar with the system updates that are required.
- Review the coming change with your customers and discuss the best option for their business needs before the end of their services terms to avoid unexpected billing.