Windows 365 Business – End of Sale for Windows Hybrid Benefit (WHB)

Windows 365 Windows Hybrid Benefit (WHB) SKUs are being retired from sale to simplify the portfolio. Existing customers can continue to renew and use their current subscriptions without interruption, but no automatic migration to new SKUs occur. Partners play a key role in helping customers evaluate and plan any future transitions.

Impacted audience

Cloud Solution Provider (CSP) partners

Windows 365 Business WHB SKUs are being retired from sale to simplify the portfolio. Beginning May 1, 2026, new customers will no longer be able to purchase these SKUs. This update aligns with broader Windows 365 Business pricing changes, including a 20% list price decrease for Windows 365 Business designed to improve affordability and competitiveness for SMB customers. For more information, see the official announcement.

This change doesn't impact existing customers. Those with active WHB subscriptions can continue to use and renew their current plans without interruption, as this is an end-of-sale action only—not an end of support.

There will be no automatic migration to non-WHB SKUs. Existing subscriptions remain on their current WHB SKU at renewal unless the customer chooses to make a change. For customers who do want to transition to a non-WHB SKU, the process requires a manual migration. In-place technical migration isn't supported, so partners play a critical role in helping customers evaluate options and plan any future transitions accordingly.

Next Steps

• Communicate this update to your customers that existing environments and subscriptions remain unchanged under WHB renewals.
• Be prepared to guide customers through SKU selection and transition planning if they choose to move to non-WHB options.
• Reinforce that this update is part of broader efforts to simplify the Windows 365 Business SKU lineup.