Business Applications designation update

Attaining or renewing your designation just got easier—Dynamics 365 Contact Center and Copilot Studio are now eligible workloads.

Impacted audience

Partners who currently have or are in the process of attaining a Solutions Partner designation for Business Applications.

You now have more ways to qualify for—and maintain—your Solutions Partner designation for Business Applications. Dynamics 365 Contact Center and Microsoft Copilot Studio are added as eligible workloads, giving you greater flexibility to meet requirements and showcase the solutions you deliver.

Your partner capability score is made up of three categories: performance, skilling, and customer success. Dynamics 365 Contact Center is added across the performance and customer success categories, and Copilot Studio is added to the performance category.

By expanding the eligible workloads, this update empowers you to move faster toward attaining the designation or staying on track for renewal. It recognizes a broader set of capabilities across Dynamics 365 and Microsoft Power Platform, so you can better showcase your capabilities, strengthen your market position, and build customer confidence.

If you don’t yet hold a Business Applications designation, now is a great time to pursue it and unlock new opportunities to differentiate your business. If you’re approaching renewal, review your progress today and start preparing to stay in good standing and keep your momentum.

Next steps

Visit the Business Applications dashboard in Partner Center to check how this update impacts your progress, and take the next action toward attaining or renewing your designation.