Copilot Cowork and Microsoft Scout: What partners need to know
Copilot Cowork is now available alongside Microsoft Scout agent experience.
- Impacted audience
- Software development companies, systems integrators (SIs), and Cloud Solution Provider (CSP) partners.
Microsoft has announced new agentic experiences in Microsoft 365 Copilot, including the general availability of Copilot Cowork and the introduction of Microsoft Scout, along with usage-based pricing using Copilot Credits.
Copilot Cowork is an agentic system designed for complex, long-running, multi-tool work. It uses organizational context across Microsoft 365 and connected systems to help move work forward while operating within existing Microsoft 365 security, compliance, and governance controls.
At general availability (GA), Cowork now has added value with several new features:
- Multiple models, matched with your work
- New security and compliance capabilities
- Partner and Dynamics 365 plugins
Microsoft also introduced Microsoft Scout, an always-on personal agent available in Frontier with a limited set of customers. It spans cloud, desktop, and web, connecting with Teams, Outlook, OneDrive, and SharePoint, along with the everyday data people use most, including chats, emails, calendar, and contacts. Users can engage with Scout in Teams and can expand what it can act on through the desktop app, including browser activity, local resources, and model context protocol servers.
These updates are designed to work within the Microsoft 365 security, compliance, and governance foundation that customers already use, with admin controls available to manage access, budgets, and usage.
Usage-based billing
Copilot Cowork requires a Microsoft 365 Copilot license and usage-based billing with Copilot Credits. For Microsoft Scout, pricing will vary based on usage, and Microsoft will share additional cost guidance when available.
For partners, usage-based billing unlocks opportunities to drive Cowork usage, expand services across deployment and governance, and deliver differentiated agentic solutions.
Key actions:
- For Frontier customers currently using Cowork, set up usage-based billing in the Microsoft 365 admin center by June 30, 2026.
- Visualize high-impact Cowork use cases for customers.
- Configure credit management and policies.
- Guide customers through adoption and change management.
Next steps
Resources:
- Partner Cowork + usage-based billing launch kit
- Microsoft 365 Copilot partner FAQ
- Microsoft Scout partner FAQ
- Cowork cost estimator
- Microsoft 365 Cowork GA announcement blog
- Microsoft Scout announcement blog
- Microsoft Scout Learn documentation
- Copilot Credits Learn documentation