Manage agents across multiple tenants

Manage agents across customer and subsidiary tenants from a new, single experience in the Microsoft 365 admin center.

Impacted audience

CSP distributors, CSP indirect resellers, CSP direct bill partners, and systems integrators (SIs)/global systems integrators (GSIs)

As organizations scale their use of agents, consistent management across multiple customer or subsidiary tenants becomes increasingly important.

Now in public preview, multi-tenant agent management in the Microsoft 365 admin center enables administrators to view and manage agents across the tenants they govern from a single experience. Administrators can view a consolidated agent inventory, add agents, install or block agents across eligible tenants, review tenant-specific risk, and activity insights (Agent 365 license required), use the tenant switcher to move directly into a governed tenant without signing out or maintaining separate administrator accounts.

For Cloud Solution Provider (CSP) partners managing customer tenants through Granular Delegated Admin Privileges (GDAP), multi-tenant agent management reduces repetitive administrative tasks, streamlines deployments, and supports consistent governance across customer environments. Actions remain scoped to the administrator’s delegated role in each customer tenant.

Next steps

Explore multi-tenant agent management in the Microsoft 365 admin center and manage agents across your customer tenants from a single administration experience.